Advice and answers from the Taxify Team

Taxify for Riders

23 articles in this collection
Written by Anna Gulina, Alina Sinjajeva, and Mihkel Vetemaa

How to get a price estimate?

How to enter your destination?
Written by Anna Gulina
Updated over a week ago

Why is there a charge on my card?

Temporary card verification/authorization hold.
Written by Anna Gulina
Updated yesterday

How do I change the language of Taxify?

Written by Alina Sinjajeva
Updated yesterday

Why should I use Taxify?

Written by Anna Gulina
Updated yesterday

What is Taxify?

Written by Alina Sinjajeva
Updated yesterday

How do I use Taxify payments?

Written by Anna Gulina
Updated yesterday

How do I download the app?

Written by Anna Gulina
Updated yesterday

Taxify Android App Permissions

Written by Alina Sinjajeva
Updated yesterday

Where can I use Taxify?

Written by Anna Gulina
Updated yesterday

How can I receive the receipt if I use mobile payment?

Written by Anna Gulina
Updated yesterday

How do you ensure the safety of your passengers?

Written by Anna Gulina
Updated yesterday

How does the time tariff work?

Written by Anna Gulina
Updated yesterday

Can I prebook through Taxify?

Written by Anna Gulina
Updated yesterday

How do I disable Taxify news?

Written by Anna Gulina
Updated yesterday

Is my personal information secure?

Written by Anna Gulina
Updated yesterday

How can I leave feedback for a specific driver?

Written by Anna Gulina
Updated yesterday

What kind of mobile payment options do I have?

Written by Anna Gulina
Updated yesterday

Can I use Taxify with Windows Phone?

Written by Anna Gulina
Updated yesterday

Can I pay by credit/debit card?

Written by Mihkel Vetemaa
Updated yesterday

How to improve location accuracy/positioning?

Written by Anna Gulina
Updated yesterday

Why can't I request a ride?

Read this if you see the following error message: “This payment method has a pending payment. Please choose another to request a ride.”
Written by Mihkel Vetemaa
Updated yesterday

Why was my credit card rejected?

Read this If you see the following error message: “Invalid payment method. Please confirm and try again.”
Written by Anna Gulina
Updated yesterday

Why is my account blocked?

Written by Anna Gulina
Updated yesterday