To be accepted onto our platform, you will need to submit the following documents.

  • Australian Driver’s Licence (Front)*
  • Australian Driver's Licence (Back)*
  • Passport or Australian Birth Certificate*
  • Vehicle Insurance (third party property damage or comprehensive)*
  • Vehicle Registration
  • Portrait Picture*
  • Authority to Drive
  • Vehicle eSafety (or pink slip) Inspection Report
  • Criminal Background Check
  • NSW Driving Record*

Documents marked with * must be submitted with your online application. We will guide and help drivers to obtain the remaining documents later.  

Australian Driver’s Licence

All drivers must hold a valid, unrestricted NSW Driver's Licence. You will need to submit a front and back copy of your Driver's Licence.

Passport or Australian Birth Certificate

To process your identity check, we will need either a copy of your Passport or Australian Birth Certificate. The image of your passport must clearly show your ID information including full name, picture, gender and birth details.

Authorisation to provide ride-sharing services in NSW

To comply with new regulations in NSW, all drivers are required to have a Passenger Transport Licence Code (PTLC) added to their driver’s licence. 

To apply for one, click here

If you don’t have one, you will need to apply with NSW Transport Roads & Maritime Services (RMS). The following will be requested by RMS during the application process:

  • A valid NSW Driver’s Licence
  • Proof of identification - e.g. a valid Passport or Australian Birth Certificate
  • Completion of a commercial standard medical test (if you declare a medical condition).

If you held a valid Driver Authority on 31 October 2017, you will be automatically transitioned to the new regulatory framework. You will receive a letter from RMS to inform you of the process and what action to take. Please contact RMS if you have not received this letter. 

Driving Record

All drivers are required to submit a copy of their current driving record. For NSW drivers, this can be obtained in person or online from Service NSW.

You can submit an existing driving record if it was completed this year

To order online, click here
For a step by step guide click here

Criminal Background Check

All drivers are required to complete a criminal background check performed by an ACIC-accredited agency. Our preferred provider is Checked.

You can submit an existing criminal background check if it was completed this year

For a step by step guide click here

Vehicle Registration Certificate

Drivers are required to submit a copy of the vehicle registration certificate issued by the state authority for each vehicle listed on your profile. 

Vehicle Insurance

All drivers are required to obtain third party property damage or comprehensive vehicle insurance for each vehicle listed on their profile. 

The vehicle must be covered by a valid insurance policy for third party property damage with cover of at least $5 million.

You are required to submit a copy of the insurance certificate of currency which clearly shows your name as either the policyholder or a listed driver, the vehicle's registration and the expiry date.

Vehicle eSafety (or pink slip) Inspection Report

All vehicles are required to have passed a roadworthy inspection (such as an eSafety or pink slip) that is less than 3 months old

You can complete an inspection at any authorised mechanic (Authorised Inspection Scheme Station). Find your nearest authorised mechanic here

Our preferred partner is Repco

Guide provided here

Under NSW Point to Point regulations, all vehicles used for ride-sharing services will need to complete an annual pink slip regardless of age.

Profile picture

Your profile picture should show your full face, front-facing, with eyes open.
Please do not wear sunglasses for your photo

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