If you are involved in an emergency such as a car crash, you must stop the car immediately and give as much help as possible to anyone involved. 

In the event of a car crash, switch off the ignition and turn on your hazard lights. If anyone is injured, you must call the Police and Ambulance by dialing 000. Protect the area to make sure the safety of others is not endangered, or that another crash does not occur. This includes removing obstructions and debris. Whilst doing this, ensure your personal safety at all times. 

The Police may attend crashes depending on the severity. If they don’t arrive, you must report the crash within 24 hours where either your vehicle or another vehicle needs to be towed away,if there is damage to property or injury to animals.

You should also contact Taxify via the SOS button in the event that you or a rider is involved in an emergency.

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