Approved assistance animals are allowed on all rides with Taxify as required by law. However, permission is still required by the driver.

Travelling with an assistance animal

You can travel with your approved animal valid in NSW on all Taxify rides. This includes:

  • Assistance animals trained to assist passengers with a disability
  • Assistance animals in training
  • Guide dogs and hearing dogs with accreditation

Guide, hearing and security dogs do not require a permit.

However for other assistance animals, you must carry an Assistance Animal Permit with you as proof of entitlement. It must have the photo of the nominated assistance animal on it and cannot be used for another animal.

When you travel with an assistance animal you need to ensure that:

  • You are responsible for the conduct, care, feeding and toileting of your animal
  • The animal must be under the control of the registered handler at all times
  • Your guide or hearing dog wears a harness or medallion of registration.

Interstate and internationally certified guide and hearing dogs are recognised. All other animals must be certified as a trained assistance animal.

Travelling with pets

Pets are allowed on Taxify rides with the permission of the driver.

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